Shipping & Returns
We offer free shipping on all US orders $250 and over via UPS. Orders below $250 will be charged a fee for shipping and handling. UPS 2- Day and UPS Overnight shipping are available for an additional charge as noted at checkout. Orders being shipped to P.O. Boxes, APOs and FPOs will ship via USPS, and are not eligible for UPS shipping methods.
We process and ship orders from our New York warehouse Monday through Friday. When your order ships, you will receive a shipping confirmation email containing your tracking information. Please check your spam folder if you did not receive this email. If you have a Prizma Jewelry account, you can track your order on your account page. Once your order is placed, we are unable to change your shipping selection or your shipping address.
All orders are charged at the time of purchase, inclusive of pre-sale and custom items.